Downe Flowers Accessibility Statement
Our Commitment to Accessible Downe Flowers
At Downe Flowers, we believe every customer deserves an enjoyable and seamless online experience. Our dedication to accessibility is driven by a firm commitment to inclusivity, ensuring all Downe customers can order Downe Flowers online with ease. We regularly review and enhance our website so it remains usable, accessible, and welcoming to everyone, including those with disabilities.
Compliance with WCAG 2.1 AA Standards
The Downe Flowers website is developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognized standards outline the best practices for building accessible digital content. We have taken steps to address key principles of accessibility including perceivability, operability, understandability, and robustness. Our goal is for every user—regardless of ability or assistive technology—to have a positive and successful flower ordering experience.
Screen Reader Compatibility
To make our website easily navigable for all users, we have designed our online flower ordering platform with strong support for a wide variety of screen readers. This includes proper use of semantic HTML, descriptive headings, alternative text for images, and logical navigation structures. We understand how important it is for screen reader users to shop for Downe Flowers conveniently and independently, which is why these considerations are integrated into our design and content updates.
High Contrast and Readable Design
We recognize the diverse needs of individuals with visual impairments or low vision. Downe Flowers features a design that prioritizes high contrast between text and background, clear fonts, and resizable elements, contributing to improved readability and navigation for all. We frequently test our colour palettes and visual elements to help ensure that vital information remains accessible in a variety of browsing situations, supporting a positive experience for every Downe Flowers customer.
Continuous Improvement and Customer Feedback
Accessibility is an ongoing process at Downe Flowers. We regularly audit our website, review our policies, and implement new accessibility features whenever possible. Our team welcomes feedback and recommendations from users, as these vital insights help us address specific challenges and keep improving our online presence for everyone. We are committed to ensuring online flower ordering is smooth and accessible, regardless of a customer’s physical or technological needs.
Contact Us Regarding Accessibility
If you encounter any accessibility barriers when using the Downe Flowers website, or if you have suggestions about our accessible Downe Flowers services, we encourage you to get in touch. Your input is highly valued and necessary in supporting our ongoing mission to make Downe Flowers available to every customer. Please contact us through our standard customer service options for any accessibility-related concerns, comments, or assistance ordering flowers online. Our team is ready to help and will do our best to provide a swift, helpful response to support your needs.
